Facilities managers
Comfort complaints, alarms, schedules, plant runtime, graphics and evidence for decisions.
Remote support & reviews
Fast remote help when you need an experienced BMS engineer to look over a job.
What's included
- Screen-share sessions to walk through issues live.
- Code and graphics reviews with specific suggestions.
- Support for tenders, designs and upgrade planning.
- Flexible, as-needed engagement – no long contracts.
Best fit for remote support
- Second-pair-of-eyes reviews before a commissioning visit or client handover.
- Strategy, graphics, alarm and trend checks via screen-share.
- Upgrade planning when you have screenshots, controller lists or remote supervisor access.
Remote support depends on safe, approved access provided by the client or contractor. I do not bypass site security or supplier access rules.
Remote session checklist
- Screenshare access tested before the session starts.
- Site authority and remote-access approval confirmed by the client or contractor.
- Screenshots, station backups or point lists ready where permitted.
Need a full 24/7 support package?
Remote Building Intelligence is the larger 24/7-ready service section for customers who need remote BMS support, energy alarms, critical-environment monitoring, broadcast comfort support and monthly engineer-led site reports.